Legal
Privacy Policy
This Privacy Policy explains how GreatSmartIPTV collects, uses and protects information when you visit our website or use our service.
Last updated: September 17, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you contact us on WhatsApp to order a plan or contact us for support. This may include your name, phone number, order details, and the content of your messages.
We may also collect limited technical information automatically when you use our website, such as browser type, device type, general location derived from IP address, and pages visited. This information may be used to help maintain website security and understand how the website is used.
2. How We Use Your Information
We may use the information we collect to:
- Set up and manage your subscription
- Process and respond to support requests
- Communicate with you about your service
- Provide service-related information
- Maintain the security and reliability of our website and service
- Improve our website and service
3. WhatsApp Communications
Because customer support and subscription enquiries may take place through WhatsApp, messages you send us are processed through WhatsApp’s platform and are also subject to WhatsApp’s own privacy policy.
We use information from these conversations to process requests, provide customer support, and manage your service.
We do not sell your personal information.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential website functionality, preferences, security, and other purposes described in our Cookie Policy.
Please see our Cookie Policy for additional information about cookies and how they may be managed.
5. Data Retention
We retain relevant account, order, and support information for as long as reasonably necessary to provide the service, handle support requests, resolve disputes, maintain records, and meet applicable legal obligations.
6. Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including rights to access, correct, or request deletion of certain information.
For privacy-related requests, contact us through WhatsApp:
7. Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission or storage is completely secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page.